Privacy Policy
Last Updated: March 30, 2025
Table of Contents
1. Introduction
Weekend-X ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.weekend-x.com, use our mobile application, or make a purchase from our online store (collectively, the "Services").
This policy is compliant with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws of India that relate to data protection and privacy.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us when you:
- Create an account on our website or mobile application
- Make a purchase
- Sign up for our newsletter
- Participate in promotions, contests, or surveys
- Contact our customer service
- Post reviews or comments
The types of personal information we may collect include:
- Name, email address, postal address, and phone number
- Payment information (credit card details, UPI ID, etc.)
- Date of birth (if provided)
- Gender (if provided)
- Shipping and billing information
- Account login credentials
2.2 Sensitive Personal Data or Information (SPDI)
As per Indian law, we may collect the following SPDI:
- Password to your Weekend-X account
- Financial information such as bank account details, credit card, or debit card details
- Biometric information (if you use biometric authentication in our mobile app)
Note: You have the option not to provide certain information; however, this may limit your ability to use some features of our Services.
2.3 Automatically Collected Information
When you access or use our Services, we may automatically collect certain information about your device and usage, including:
- Device information (such as your IP address, browser type, operating system)
- Usage details (such as pages visited, time spent on pages, navigation paths)
- Location information (with your permission)
- Shopping preferences and purchase history
- Device identifiers
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and tracking information
- Create and manage your account
- Provide customer service and respond to your inquiries
- Send transactional emails and order updates
- Notify you about promotions, sales, and new products (if you've opted in)
- Improve our website, products, and services
- Personalize your shopping experience and provide product recommendations
- Process returns and exchanges
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
We process your information for these purposes based on:
- The need to perform our contract with you (such as processing your purchases)
- Our legitimate business interests
- Your consent (where applicable)
- Compliance with our legal obligations
4. Sharing Your Information
We may share your information with the following categories of third parties:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors (like Razorpay, PayTM, etc.)
- Shipping and logistics companies (like Delhivery, Blue Dart, etc.)
- Customer service providers
- Marketing and advertising partners
- Analytics providers
- Cloud service providers
These service providers are only permitted to use your information to help us provide our Services and are required to keep your information confidential.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Important: We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
4.5 International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of India where privacy laws may be less stringent than those in your jurisdiction. By submitting your information, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
6. Data Security
We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular backups
- Staff training on data protection and security
While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6.1 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider:
- The amount, nature, and sensitivity of the information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
- Applicable legal requirements
For Indian tax and regulatory purposes, we typically retain basic information about purchases for at least 8 years.
7. Your Rights Under Indian Law
Under applicable Indian laws, you have the following rights regarding your personal information:
7.1 Right to Access and Correction
You have the right to access and review the personal information we hold about you. If you find that any information is inaccurate or incomplete, you can request that we correct it.
7.2 Right to Withdraw Consent
Where we process your data based on your consent, you have the right to withdraw that consent at any time.
7.3 Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
7.4 How to Exercise Your Rights
To exercise any of these rights, please contact our Grievance Officer using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
10. Grievance Officer and Contact Information
In accordance with the Information Technology Act, 2000, and the rules made thereunder, we have appointed a Grievance Officer to address any discrepancies and grievances you may have relating to the processing of your information.
Grievance Officer: [Name of Grievance Officer]
Email: grievance@weekend-x.com
Phone: +91 98765 43210
Address: Weekend-X Apparel, 123 Fashion Avenue, Suite 400, New Delhi, 110001
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@weekend-x.com
Phone: +91 98765 43210
Address: Weekend-X Apparel, 123 Fashion Avenue, Suite 400, New Delhi, 110001
Still Have Questions About Your Privacy?
Our team is here to address any concerns you may have about your personal information.
Contact Us